Privacy Policy

1. Introduction

This Privacy Policy explains how Resman Investment Limited, operating as Resman Exchange ("Resman", "we"), collects, uses, shares and protects personal data when you use the ResmanApp application, https://resmanexchange.com and related services. We process personal data in accordance with the Nigeria Data Protection Act 2023 and other applicable law.

2. Personal Data We Collect

Identity and contact data: name, date of birth, phone number, email address and residential address.

Identity verification data: government-issued identification details and images, bank verification details where applicable, and selfie or liveness checks used to confirm your identity.

Transaction data: details of purchases, sales, conversions, bill payments, gift-card and virtual-card transactions, wallet addresses, bank account details for payouts, amounts and dates.

Technical data: device information, IP address, app version, log data and usage information.

Communications: messages you send to customer support.

3. Why We Process Personal Data

We process personal data to open and manage your account; verify your identity; provide and process transactions; prevent, detect and investigate fraud and financial crime; comply with legal and regulatory obligations; provide customer support; secure and improve the Services; and send service communications.

We rely on the lawful bases available under applicable law, including performance of a contract with you, compliance with legal obligations, our legitimate interests (balanced against your rights), and your consent where consent is required.

4. Sharing Personal Data

We share personal data only where necessary, with: identity-verification providers; banks, payment processors, card issuers, gift-card and liquidity providers involved in your transactions; technology and hosting providers; professional advisers; and regulators, law-enforcement agencies or courts where required by law.

We do not sell your personal data.

5. International Transfers

Some service providers may process personal data outside Nigeria. Where this happens, we take steps required by applicable law to ensure that your personal data receives an adequate level of protection.

6. Retention

We keep personal data only for as long as necessary for the purposes described in this policy, including to meet legal, regulatory, accounting and dispute-resolution requirements. When it is no longer needed, it is deleted or anonymised.

7. Security

We use technical and organisational measures intended to protect personal data against unauthorised access, loss or misuse. No system is completely secure, and you also play a role by keeping your credentials and device secure.

8. Your Rights

Subject to applicable law, you may request access to your personal data, correction, deletion, restriction or objection to processing, data portability, and withdrawal of consent where processing is based on consent. Some data must be retained to meet legal obligations.

To exercise your rights, contact info@resmanexchange.com. You may also lodge a complaint with the Nigeria Data Protection Commission.

9. Cookies and Similar Technologies

Our website and app may use cookies and similar technologies that are necessary for them to function, and, where permitted, to understand usage and improve the Services. You can manage cookies through your browser or device settings.

10. Changes to This Policy

We may update this Privacy Policy. Material changes will be communicated in accordance with applicable law.

11. Contact Us

Resman Investment Limited, operating as Resman Exchange (ResmanApp).

Office address: AFRIXIM BANK BUILDING, Plot 1573, off Ralph Shodeinde Street, Central Business District, Abuja, FCT, Nigeria.

Email: info@resmanexchange.com

Website: https://resmanexchange.com